D-YA ADVISOR TERMS OF SERVICE & MASTER OPERATING AGREEMENT
Version: 3.0 | Last Revised: October 2026 | Effective Immediately Upon Account Creation
1. DEFINITIONS & SCOPE OF PLATFORM SERVICES
1.1. Platform Function: D-YA (“Platform”, “We”, “Us”, “Our”) provides a specialized technical venue, software infrastructure, and real-time streaming framework connecting independent spiritual creators, intuitive advisors, and lifestyle coaches (“Advisors”, “You”) with registered clients (“Clients”).
1.2. Intermediary Role: D-YA acts solely as an administrative, technological, and payment facilitation intermediary. D-YA does not directly provide spiritual, astrological, or coaching consultations, nor does it guarantee specific outcomes from any consultation.
2. STAGE 1: ACCOUNT REGISTRATION & SECURITY
2.1. Registration Requirements: To initiate an Advisor application, you must create a dedicated account specifying an accurate, active email address and a secure password.
2.2. Account Integrity & Single Identity: Advisors are strictly restricted to one active account. Account sharing, transfer of profile management, or permitting unauthorized third parties to conduct sessions on your behalf is grounds for immediate lifetime platform termination.
2.3. Credentials Protection: You are strictly responsible for maintaining the confidentiality of your login credentials. Any session conducted under your verified login is legally deemed to have been executed by you.
3. STAGE 2: APPLICATION VETTING & KYC IDENTIFICATION
3.1. Verification Mandate: Approval for live client consultations is contingent upon passing our audit process, which includes evaluation of practical case studies, professional modalities, audience reach, and identity verification (KYC).
3.2. Government ID Upload & Data Privacy Retention Policy
To ensure platform integrity and meet financial compliance obligations, you must upload a legible copy of an official government-issued ID (Passport or Driver’s License/National ID card):
- Encrypted Storage: All uploaded identity files are stored on isolated, encrypted administrative storage servers with zero public accessibility.
- Absolute Confidentiality: Your legal identity documents are strictly private and will NEVER be disclosed to clients, displayed on public directory pages, or sold to third-party advertisers.
- 30-Day Purge & Data Deletion Right: Identity documents are retained as long as your Advisor account remains active. Upon written request for account deletion or formal application rejection, all submitted identity files will be permanently purged from our primary database within 30 calendar days, subject only to statutory tax retention mandates.
4. TECHNICAL OPERATIONAL RULES & SESSION PROTOCOLS
4.1. Active Chat Room Mandate (/chat/ Tab): To receive incoming client connections and real-time audio notifications, you MUST log in and keep your dedicated /chat/ browser tab open. Closing the tab or logging out will prevent audio alerts and incoming session queueing.
4.2. Automated Status Synchronization: The D-YA system tracks session minutes in real-time down to the second. When a client connects, your status automatically shifts to BUSY. Upon completion, the room automatically resets your status to ONLINE.
4.3. Manual Override Responsibility: If you manually toggle your status to Offline or Busy via your profile editor, automated client queueing is paused. You are responsible for manually restoring your status to Online when returning to active practice.
5. FINANCIAL TERMS, COMMISSIONS & STRIPE CONNECT
5.1. Stripe Express Requirement: Financial payouts are processed exclusively through Stripe Express. You agree to set up, link, and maintain a valid Stripe Express account to receive earnings.
5.2. Rate Cards & Platform Split: Per-minute rates are configured within your dashboard. Payouts represent the net total after subtracting D-YA’s platform commission fee (which covers technical infrastructure, marketing, credit card processing, and operational overhead).
5.3. Chargebacks & Disputed Sessions: D-YA reserves the right to audit sessions, withhold pending payouts, or deduct funds from your Stripe balance in events of verified client fraud, credit card chargebacks, or severe session quality breaches.
5.4. Strict Prohibition on Off-Platform Transactions: Asking for, accepting, or suggesting direct payments outside of D-YA (e.g., via PayPal, Venmo, direct bank transfer, or cash) is strictly illegal under this contract and results in immediate account forfeiture and legal remedies.
5.5. Promotional & Bonus Minutes: You acknowledge and agree that D-YA provides promotional credit packages containing bonus free minutes to Clients (such as a 5-paid-minute package plus 3 free bonus minutes). During such promotional sessions, the chat duration extends beyond the paid portion, and your earnings are calculated strictly based on the paid portion of the session or platform-agreed promotional settlement terms.
6. ETHICAL CODE & PROFESSIONAL BOUNDARIES
To preserve community trust and adhere to global legal regulations, all Advisors agree to strictly enforce the following ethics:
- NO MEDICAL OR LEGAL COUNSEL: You shall NOT provide medical diagnoses, health advice, mental health prescriptions, or legal counsel. Clients seeking medical or legal advice must be immediately referred to licensed healthcare or legal professionals.
- NO FEAR TACTICS OR CURSE REMOVAL: Informing clients that they are cursed, haunted, possessed, or under spiritual attack requiring paid “cleansing services” is strictly forbidden.
- ANTI-SOLICITATION & OFF-PLATFORM POACHING: You shall not solicit, encourage, or direct D-YA clients to contact you via personal social media, private email, or third-party platforms for paid services outside of D-YA.
- ENTERTAINMENT & SELF-DEVELOPMENT DISCLAIMER: All consultations on D-YA are provided strictly for entertainment, personal guidance, and self-development purposes.
7. NATURE OF RELATIONSHIP (INDEPENDENT CONTRACTOR)
7.1. Independent Status: Your relationship with D-YA is strictly that of an Independent Contractor. Nothing in this Agreement creates an employment, agency, franchise, or joint-venture relationship.
7.2. Tax Independence: As an Independent Contractor, you bear full sole legal responsibility for declaring earnings, paying income taxes, self-employment taxes, national insurance, or VAT/sales taxes applicable in your tax jurisdiction.
8. INTELLECTUAL PROPERTY, AUDIENCE PROMOTION & BRAND PROTECTION
8.1. Social Media & Audience Promotion Mandate: You are strongly encouraged and expected to actively share, tag, and promote your dedicated D-YA profile link across your public social channels (TikTok, Instagram, YouTube, newsletters, personal bio links) as your primary venue for 1-on-1 consultations. D-YA grants you a limited, non-exclusive license to use official D-YA logos and brand assets solely to direct your audience to your D-YA profile.
8.2. Platform IP Ownership & Anti-Scraping Protection: All proprietary software, custom chat algorithms, website source code, database structures, UI design, logos, trade secrets, and text content on d-ya.com remain the sole intellectual property of D-YA. You shall not copy, reverse-engineer, clone, reproduce, scrape, or create derivative works of the D-YA platform or use D-YA intellectual property for any unauthorized commercial endeavor outside of your approved Advisor role.
8.3. Confidentiality of Client Data: You shall not copy, extract, export, publish, or share client transcripts, client lists, or private session logs outside of the secure D-YA interface. Disclosing private client chat contents on social media or external sites without prior written authorization from D-YA is strictly illegal.
8.4. Profile Content License: You grant D-YA a non-exclusive, worldwide, royalty-free license to display and feature your public stage name, profile photo, bio excerpt, and promotional video materials across D-YA directory listings and marketing campaigns.
9. TERMINATION & SUSPENSION RIGHTS
9.1. Voluntary Account Cancellation & Earnings Forfeiture: You may delete your Advisor account at any time directly via your profile settings or by sending a written request to contact@d-ya.com. CRITICAL RESPONSIBILITY: Prior to initiating account deletion, you MUST ensure that all earned funds have been fully paid out via Stripe Express and your active platform balance is exactly $0.00. D-YA accepts no liability or responsibility for lost earnings or uncollected balances if you voluntarily delete your account while carrying an active, unwithdrawn balance.
9.2. Immediate Termination, Application Rejection & Profile Moderation by D-YA: D-YA reserves the unilateral right to immediately ban, suspend, or delete any account without prior notice at any stage—including the deletion of unapproved onboarding applications as well as accounts belonging to previously approved Advisors. Grounds for immediate termination include, but are not limited to: uploading unacceptable, unethical, or inappropriate profile content (such as nudity, explicit, vulgar, or offensive imagery/text), breaches of this Agreement, ethical violations, attempted off-platform poaching, or failed identity checks.
10. LIMITATION OF LIABILITY & CONTACT
10.1. Comprehensive Indemnification & Limitation of Liability: You agree to defend, indemnify, and hold harmless D-YA, its owners, operators, directors, and technical engineers from and against any and all third-party claims, legal actions, regulatory penalties, financial losses, damages, or expenses (including reasonable attorney fees) arising directly or indirectly from:
(a) your conduct, statements, predictions, or advice provided during live consultations;
(b) your breach of any ethical code, professional boundary, or medical/legal prohibition set forth in this Agreement;
(c) your attempts to bypass platform systems or conduct off-platform transactions; or
(d) any violation of applicable local, national, or international laws and tax regulations on your part.
D-YA Legal, Compliance & Support Team
Official Contact Email: contact@d-ya.com
Website Platform: https://d-ya.com